Rate Your Ride - Operator Overview

Survey results may include comments on the operator during the user's ride. Whether the submission is for a good ride or bad, operator feedback is important. Below are trends in that data for comments related to "Helpful/Friendly Staff" and "Rude/Unhelpful Staff" submissions. Default results are over the last six months (by month). Use the above date filter to look at a specific timeframe.

Comments on Good/Bad Issues Over Time

Date	Good Issues	Bad Issues
2018/12	20	52
2019/01	13	42
2019/02	15	34
2019/03	12	34
2019/04	13	49
2019/05	8	49
2019/06	7	25

Operator Comments on Good Issues By Mode Over Time

Mode	2018/12	2019/01	2019/02	2019/03	2019/04	2019/05	2019/06
Bus	17	8	13	12	11	6	3
Commuter Bus	1	1	0	0	0	2	3
MARC	1	1	0	0	0	0	0
Metro	0	1	2	0	1	0	0
Light Rail	1	1	0	0	1	0	1
Mobility	0	1	0	0	0	0	0

Operator Comments on Bad Issues By Mode Over Time

Mode	2018/12	2019/01	2019/02	2019/03	2019/04	2019/05	2019/06
Bus	39	35	26	19	27	41	20
Commuter Bus	2	0	1	0	2	0	0
MARC	5	1	4	8	9	4	3
Metro	3	3	1	3	7	1	0
Light Rail	2	2	2	4	2	3	2
Mobility	1	1	0	0	2	0	0