Rate Your Ride - Operator Overview

Survey results may include comments on the operator during the user's ride. Whether the submission is for a good ride or bad, operator feedback is important. Below are trends in that data for comments related to "Helpful/Friendly Staff" and "Rude/Unhelpful Staff" submissions. Default results are over the last six months (by month). Use the above date filter to look at a specific timeframe.

Comments on Good/Bad Issues Over Time

Date	Good Issues	Bad Issues
2018/10	21	79
2018/11	14	86
2018/12	19	49
2019/01	13	41
2019/02	15	34
2019/03	11	33
2019/04	8	27

Operator Comments on Good Issues By Mode Over Time

Mode	2018/10	2018/11	2018/12	2019/01	2019/02	2019/03	2019/04
Bus	15	11	16	8	13	11	6
Commuter Bus	2	0	1	1	0	0	0
MARC	0	2	1	1	0	0	0
Metro	0	1	0	1	2	0	1
Light Rail	1	0	1	1	0	0	1
Mobility	3	0	0	1	0	0	0

Operator Comments on Bad Issues By Mode Over Time

Mode	2018/10	2018/11	2018/12	2019/01	2019/02	2019/03	2019/04
Bus	64	58	37	34	26	18	17
Commuter Bus	6	10	2	0	1	0	1
MARC	5	10	4	1	4	8	3
Metro	2	4	3	3	1	3	4
Light Rail	2	4	2	2	2	4	0
Mobility	0	0	1	1	0	0	2