- Customers can tell us about their transit experience by completing the survey.
- Customers submitting their feedback will help us identify trends.
- Customers submitting their feedback will help us make better decisions about prioritizing service adjustments and identifying frequently occurring issues.
- Customers will not receive individualized responses.
Rate Your Ride does not replace the formal customer feedback process. The Transit Information Contact Center can be reached by calling 410-539-5000. The Com Web link can be accessed at mta.maryland.gov.