Rate Your Ride - Light Rail

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific mode over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/04 2.06 17
2019/05 1.95 19
2019/06 1.31 13
2019/07 1.58 12
2019/08 2.67 9
2019/09 1.30 10
2019/10 1.33 6

Good Reasons Given

Reason 2019/042019/052019/062019/072019/082019/092019/10
On-Time3110000
Quiet and/or Comfortable Ride1200100
Vehicle was Clean1001000

Bad Reasons Given

Reason 2019/042019/052019/062019/072019/082019/092019/10
Noisy and/or Rude Passengers0301000
Rude and/or Unhelpful Staff1222000
Safety Concern1220100
Unclean and/or Uncomfortable0011000
Vehicle Skipped a Stop0001000
Vehicle was Crowded7430173
Vehicle was Late3546633