Rate Your Ride - Light Rail

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific mode over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/10 2.30 23
2018/11 2.25 24
2018/12 1.59 17
2019/01 2.17 12
2019/02 1.39 23
2019/03 2.28 18
2019/04 2.86 7

Good Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Helpful and/or Friendly Staff3111010
On-Time3312102
Quiet and/or Comfortable Ride0100021

Bad Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Noisy and/or Rude Passengers1000200
Rude and/or Unhelpful Staff1110211
Safety Concern1020321
Unclean and/or Uncomfortable1001010
Vehicle Skipped a Stop1000000
Vehicle was Crowded5971861
Vehicle was Late7957751