Rate Your Ride - Light Rail

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific mode over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/02 1.39 23
2019/03 2.28 18
2019/04 2.06 17
2019/05 1.95 19
2019/06 1.31 13
2019/07 1.58 12
2019/08 2.33 6

Good Reasons Given

Reason 2019/022019/032019/042019/052019/062019/072019/08
Helpful and/or Friendly Staff0100000
On-Time1031100
Quiet and/or Comfortable Ride0212001
Vehicle was Clean0010010

Bad Reasons Given

Reason 2019/022019/032019/042019/052019/062019/072019/08
Noisy and/or Rude Passengers2003010
Rude and/or Unhelpful Staff2112220
Safety Concern3212201
Unclean and/or Uncomfortable0100110
Vehicle Skipped a Stop0000010
Vehicle was Crowded8674301
Vehicle was Late7535463