Rate Your Ride - Light Rail

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific mode over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/12 1.59 17
2019/01 2.17 12
2019/02 1.39 23
2019/03 2.28 18
2019/04 2.06 17
2019/05 1.95 19
2019/06 1.40 10

Good Reasons Given

Reason 2018/122019/012019/022019/032019/042019/052019/06
Helpful and/or Friendly Staff1101000
On-Time1210311
Quiet and/or Comfortable Ride0002120
Vehicle was Clean0000100

Bad Reasons Given

Reason 2018/122019/012019/022019/032019/042019/052019/06
Noisy and/or Rude Passengers0020030
Rude and/or Unhelpful Staff1021122
Safety Concern2032121
Unclean and/or Uncomfortable0101001
Vehicle was Crowded7186742
Vehicle was Late5775353