Rate Your Ride - Light Rail

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific mode over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/06 1.31 13
2019/07 1.58 12
2019/08 2.67 9
2019/09 1.30 10
2019/10 2.00 11
2019/11 1.50 6
2019/12 1.75 4

Good Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
Helpful and/or Friendly Staff0000100
Quiet and/or Comfortable Ride0010000
Vehicle was Clean0100001

Bad Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
Noisy and/or Rude Passengers0100000
Rude and/or Unhelpful Staff2200110
Safety Concern2010000
Unclean and/or Uncomfortable1100000
Vehicle Skipped a Stop0100000
Vehicle was Crowded3017421
Vehicle was Late4663532