Rate Your Ride - Commuter Bus

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific mode over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/10 2.05 20
2018/11 1.35 17
2018/12 1.78 9
2019/01 4.00 2
2019/02 2.80 5
2019/03 0 0
2019/04 2.00 1

Good Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Helpful and/or Friendly Staff1000000
On-Time1011100
Quiet and/or Comfortable Ride0011100
Vehicle was Clean2000000

Bad Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Noisy and/or Rude Passengers0400000
Rude and/or Unhelpful Staff2000000
Safety Concern1320201
Unclean and/or Uncomfortable1210000
Vehicle Skipped a Stop0200000
Vehicle was Crowded3000000
Vehicle was Late9640100