Rate Your Ride - Bus Line Overview - Yellow

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/06 3.29 7
2019/07 2.20 5
2019/08 2.00 4
2019/09 1.50 6
2019/10 4.50 2
2019/11 3.00 2
2019/12 1.00 1

Good Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
Helpful and/or Friendly Staff1100000
On-Time1000000
Plenty of Seats2000010
Quiet and/or Comfortable Ride0010100
Vehicle was Clean0001000

Bad Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
Noisy and/or Rude Passengers0100000
Rude and/or Unhelpful Staff0000001
Safety Concern0102000
Unclean and/or Uncomfortable0001000
Vehicle Skipped a Stop0002000
Vehicle was Late3230110