Rate Your Ride - Bus Line Overview - Yellow

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/10 1.10 10
2018/11 1.00 2
2018/12 2.00 5
2019/01 2.17 6
2019/02 1.00 4
2019/03 3.00 1
2019/04 2.50 4

Good Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Helpful and/or Friendly Staff0010010
On-Time0010000
Quiet and/or Comfortable Ride0000001
Vehicle was Clean0001000

Bad Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Noisy and/or Rude Passengers3000000
Rude and/or Unhelpful Staff0101001
Safety Concern0001000
Unclean and/or Uncomfortable0010000
Vehicle Skipped a Stop1011100
Vehicle was Crowded1110000
Vehicle was Late5002302