Rate Your Ride - Bus Line Overview - Yellow

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/03 3.00 1
2019/04 2.00 6
2019/05 1.21 14
2019/06 3.29 7
2019/07 2.20 5
2019/08 2.00 4
2019/09 1.50 6

Good Reasons Given

Reason 2019/032019/042019/052019/062019/072019/082019/09
Helpful and/or Friendly Staff1001100
On-Time0011000
Plenty of Seats0002000
Quiet and/or Comfortable Ride0100010
Vehicle was Clean0000001

Bad Reasons Given

Reason 2019/032019/042019/052019/062019/072019/082019/09
Noisy and/or Rude Passengers0000100
Rude and/or Unhelpful Staff0210000
Safety Concern0000102
Unclean and/or Uncomfortable0000001
Vehicle Skipped a Stop0040002
Vehicle was Crowded0100000
Vehicle was Late0283230