Rate Your Ride - Bus Line Overview - Gold

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/12 1.83 12
2019/01 1.50 14
2019/02 1.67 9
2019/03 2.20 5
2019/04 1.00 5
2019/05 3.67 3
2019/06 3.00 2

Good Reasons Given

Reason 2018/122019/012019/022019/032019/042019/052019/06
Helpful and/or Friendly Staff1100001
On-Time1020000
Plenty of Seats0100000
Quiet and/or Comfortable Ride0000010
Vehicle was Clean0001010

Bad Reasons Given

Reason 2018/122019/012019/022019/032019/042019/052019/06
Rude and/or Unhelpful Staff0200100
Safety Concern1000000
Unclean and/or Uncomfortable0001000
Vehicle Skipped a Stop4000200
Vehicle was Crowded3712200
Vehicle was Late2361011