Rate Your Ride - Bus Line Overview - Gold

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/06 2.50 6
2019/07 2.33 3
2019/08 1.00 2
2019/09 2.00 1
2019/10 1.00 2
2019/11 4.00 1
2019/12 1.00 3

Good Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
Helpful and/or Friendly Staff2000000
On-Time0000010
Quiet and/or Comfortable Ride0100000

Bad Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
Noisy and/or Rude Passengers1001000
Rude and/or Unhelpful Staff0000200
Safety Concern1000000
Unclean and/or Uncomfortable0100000
Vehicle Skipped a Stop0010002
Vehicle was Late2110001