Rate Your Ride - Bus Line Overview - Blue

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/10 1.69 16
2018/11 2.71 7
2018/12 2.17 6
2019/01 1.40 5
2019/02 2.80 5
2019/03 1.38 8
2019/04 2.33 3

Good Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Helpful and/or Friendly Staff1010101
On-Time0100110
Plenty of Seats0100000

Bad Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Noisy and/or Rude Passengers2000000
Rude and/or Unhelpful Staff4211002
Safety Concern0100230
Unclean and/or Uncomfortable0100000
Vehicle Skipped a Stop1000010
Vehicle was Crowded0010000
Vehicle was Late8134130