Rate Your Ride - Bus Line Overview - 51

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/10 1.33 6
2018/11 1.00 5
2018/12 2.00 3
2019/01 1.25 4
2019/02 1.75 4
2019/03 2.50 2
2019/04 3.67 3

Good Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Helpful and/or Friendly Staff0010000
On-Time0000002
Plenty of Seats0000010

Bad Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Noisy and/or Rude Passengers0100000
Rude and/or Unhelpful Staff0200100
Safety Concern0103000
Unclean and/or Uncomfortable0000100
Vehicle Skipped a Stop2120211
Vehicle was Late4001000