Rate Your Ride - Bus Line Overview - 51

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/06 2.00 1
2019/07 1.00 3
2019/08 3.00 2
2019/09 1.50 4
2019/10 1.57 7
2019/11 1.60 5
2019/12 0 0

Good Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
On-Time0010000

Bad Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
Noisy and/or Rude Passengers0000100
Rude and/or Unhelpful Staff0101100
Safety Concern1000000
Unclean and/or Uncomfortable0110000
Vehicle Skipped a Stop0102330
Vehicle was Late0001220