Rate Your Ride - Bus Line Overview - 51

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/12 2.00 3
2019/01 1.25 4
2019/02 1.75 4
2019/03 2.50 2
2019/04 3.67 3
2019/05 2.50 2
2019/06 2.00 1

Good Reasons Given

Reason 2018/122019/012019/022019/032019/042019/052019/06
Helpful and/or Friendly Staff1000000
On-Time0000200
Plenty of Seats0001000
Quiet and/or Comfortable Ride0000010

Bad Reasons Given

Reason 2018/122019/012019/022019/032019/042019/052019/06
Rude and/or Unhelpful Staff0010010
Safety Concern0300001
Unclean and/or Uncomfortable0010000
Vehicle Skipped a Stop2021100
Vehicle was Late0100000