Rate Your Ride - Bus Line Overview - Navy

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/10 2.29 14
2018/11 2.40 5
2018/12 2.17 6
2019/01 1.50 6
2019/02 1.00 1
2019/03 1.67 3
2019/04 1.00 2

Good Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Helpful and/or Friendly Staff1000000
On-Time1200000
Quiet and/or Comfortable Ride2020000

Bad Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Noisy and/or Rude Passengers1000000
Rude and/or Unhelpful Staff0002002
Safety Concern3001100
Vehicle Skipped a Stop1200000
Vehicle was Crowded2000000
Vehicle was Late3143030