Rate Your Ride - Bus Line Overview - Brown

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/06 2.00 1
2019/07 1.38 8
2019/08 2.40 10
2019/09 1.00 2
2019/10 1.00 3
2019/11 3.67 3
2019/12 2.00 1

Good Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
On-Time0010010
Plenty of Seats0020000
Quiet and/or Comfortable Ride0000010

Bad Reasons Given

Reason 2019/062019/072019/082019/092019/102019/112019/12
Rude and/or Unhelpful Staff1011110
Safety Concern0010000
Unclean and/or Uncomfortable0000001
Vehicle Skipped a Stop0101200
Vehicle was Late0750000