Rate Your Ride - Bus Line Overview - Brown

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/12 2.40 5
2019/01 2.00 4
2019/02 1.33 3
2019/03 1.33 6
2019/04 2.00 9
2019/05 1.44 9
2019/06 2.00 1

Good Reasons Given

Reason 2018/122019/012019/022019/032019/042019/052019/06
Helpful and/or Friendly Staff1000010
On-Time0100100
Plenty of Seats0001000

Bad Reasons Given

Reason 2018/122019/012019/022019/032019/042019/052019/06
Rude and/or Unhelpful Staff1111321
Safety Concern0000110
Vehicle Skipped a Stop0011220
Vehicle was Crowded0002120
Vehicle was Late3211110