Rate Your Ride - Bus Line Overview - Brown

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/10 1.47 15
2018/11 1.00 7
2018/12 2.40 5
2019/01 2.00 4
2019/02 1.33 3
2019/03 1.33 6
2019/04 2.60 5

Good Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Helpful and/or Friendly Staff0010000
On-Time0001001
Plenty of Seats0000010

Bad Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Noisy and/or Rude Passengers2000000
Rude and/or Unhelpful Staff1011111
Unclean and/or Uncomfortable2000000
Vehicle Skipped a Stop1100111
Vehicle was Crowded2000021
Vehicle was Late7632111