Rate Your Ride - Bus Line Overview - Brown

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/03 1.33 6
2019/04 2.00 9
2019/05 1.44 9
2019/06 2.00 1
2019/07 1.38 8
2019/08 2.40 10
2019/09 1.00 2

Good Reasons Given

Reason 2019/032019/042019/052019/062019/072019/082019/09
Helpful and/or Friendly Staff0010000
On-Time0100010
Plenty of Seats1000020

Bad Reasons Given

Reason 2019/032019/042019/052019/062019/072019/082019/09
Rude and/or Unhelpful Staff1321011
Safety Concern0110010
Vehicle Skipped a Stop1220101
Vehicle was Crowded2120000
Vehicle was Late1110750