Rate Your Ride - Bus Line Overview - 56

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2019/03 2.33 3
2019/04 2.67 3
2019/05 2.00 1
2019/06 3.50 2
2019/07 3.00 1
2019/08 1.50 2
2019/09 2.00 10

Good Reasons Given

Reason 2019/032019/042019/052019/062019/072019/082019/09
Helpful and/or Friendly Staff1000001
Quiet and/or Comfortable Ride0100001

Bad Reasons Given

Reason 2019/032019/042019/052019/062019/072019/082019/09
Rude and/or Unhelpful Staff0100110
Safety Concern0010001
Unclean and/or Uncomfortable0001000
Vehicle Skipped a Stop1000001
Vehicle was Crowded1000003
Vehicle was Late0101013