Rate Your Ride - Bus Line Overview - 54

Survey results are used to measure performance and customer service. Utilizing responses provided by our riders allows us to address issues that may arise on different lines or transit modes. Below are findings for this specific bus line over the last six months (by month). Use the above date filter to look at a specific timeframe.

Rating Over Time

Date Overall Rating Number of Submissions
2018/10 1.75 12
2018/11 1.15 20
2018/12 1.33 15
2019/01 1.80 5
2019/02 1.33 6
2019/03 4.00 4
2019/04 2.50 4

Good Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Helpful and/or Friendly Staff0000010
On-Time1010011
Quiet and/or Comfortable Ride0000010

Bad Reasons Given

Reason 2018/102018/112018/122019/012019/022019/032019/04
Rude and/or Unhelpful Staff0541101
Safety Concern1200000
Unclean and/or Uncomfortable2210000
Vehicle Skipped a Stop2102210
Vehicle was Crowded0100001
Vehicle was Late6992301